Privacy Policy

This privacy policy sets out what information EasyGates Ltd collects when you use the various functions of our websites, as well as how we handle this information. This privacy policy applies to heartlands.co.uk

EasyGates Ltd is committed to protecting the privacy of our customers and visitors. Any information submitted to us will be handled in accordance with this privacy policy.

EasyGates Ltd may change this privacy policy from time to time by updating the this page. Any changes will highlighted as soon as, and for a reasonable duration after, changes are made.

  1. What information we collect
    1. Anonymous, non-personally identifiable information

      EasyGates Ltd uses Google Analytics to analyse how visitors use our site. Google Analytics uses cookies to collect information such as visitor behaviour and IP addresses, and helps us improve our websites. Google does not share your IP address with us, and only provides with an anonymous, approximated geographic location.

      EasyGates Ltd also uses the AdRoll targeting program. As you browse the Heartlands Metal Craft website, advertising cookies will be placed on your computer so that we can understand what products and services you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with EasyGates Ltd.

      Your IP address is collected by both of these services purely for the purpose of determining geographic location of visits. The techniques that Google and Adroll employ do not collect personal information such as your name, email address, postal address, or telephone number.

      We will not link, or seek to link, your IP address with any personally identifiable information we hold about you

    2. Personally identifiable information

      EasyGates Ltd collects a select amount of personally identifiable information from our users. This may include:

      • Information collected via contact form:
        • Your full name
        • Your email address
  2. Opting out:

    You can opt out of Adroll’s targeted advertising by visiting the following link:
    http://www.networkadvertising.org/choices/

    You can opt out of Google Analytics at the following link:
    https://support.google.com/analytics/answer/181881?hl=en-GB

  3. How your information is used


    The information we collect about users anonymously (see section 1a) is used to help us optimise and improve the way our website works, and ensure our users are able to easily find all the information and services we offer.

    The personally identifiable information we collect via the contact form is used to:

    • Contact you with further information regarding your query;
  4. Requesting information and corrections

    The Data Protection Act grants you a number of rights regarding your personal information. For instance, you are entitled to:

    • Be told whether EasyGates Ltd holds any personal data about you;
    • Be given a description of the data, the reasons it is being processed and whether it will be given to any third party individuals or organisations;
    • Be given a copy of the data; and
    • Be given details of the source of the data (where available)

    Subject access requests can be used to obtain this information, and must be submitted to us in writing by fax, post or email. Subject access requests are conditional on receipt of a £10 fee to cover administrative costs, and confirmation of your identity (we will contact you in order to confirm you are the individual about whom the request has been made, or third-party acting on behalf of the individual). When these conditions are met, it will be dealt with in no longer than 40 calendar days.

    More information regarding subject access requests and your rights can be found on the website of the Information Commissioner’s Office (http://ico.org.uk/for_the_public/personal_information).

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the below address. We will promptly correct any information found to be incorrect.

  5. Contacting EasyGates

    If you wish to contact EasyGates Ltd regarding any aspect of our Privacy Policy, or to make a subject access request; you may contact us by a number of means:

    By Post:
    Heartlands Metal Craft
    Unit 16, James Scott Road
    Halesowen
    West Midlands
    B63 2QT
    By Telephone:
    0845 054 50 70

    By Fax:
    0845 643 6814